She then found Advanced Bio-Treatment. I was shocked at what she told me about her conversation with the owner of the company. The client was told that she possibly infected her whole family with AIDS because she went inside the apartment. He could not provide an in person written estimate, and the client should make sure whoever does the job has $100 million in liability insurance. Are you kidding me???? Who has $100 million in liability insurance. Is this required? No way. Does he realize that AIDS dies immediately when outside the body and exposed to air? Any nurse or doctor can validate that. Since the company is located in Georgia, of course they can't do a written estimate. Because we are located in Florida, I did an in person written estimate and was able to verify that there was less blood in that house than a cut from slicing a tomato would have caused.
Now, because of these ridiculous comments, which the client was able to figure out immediately, every CSC company looks crooked and greedy. The client wrote down all the information she was told, and who she spoke with. She was completely pissed off that she got such different stories from the three companies that she spoke to.
Needless to say the job is ours, and honesty and integrity will speak for itself. This industry is filled with bad apples and I hope that honesty will prevail.
2 comments:
I run a CSC company in Georgia and have aided a family from a bad experience with Advanced Bio Treatment (AKA: ABT). ABT arrived at a home just after a New Years Day Stabbing in Dekalb County GA. A son had stabbed his father and grandfather to death with blood in every room, floor and ceiling of the house. After ABT was there for an hour and a half, the distraught wife could not locate the insurance policy. ABT left and told her to call them back when she found it and they left.
The widow called us in tears and kept stating that she will have the money. I told her not to worry about the money just know, that our main concern was taking care of her immediate needs. When we walked into the home it was apparently sprayed down, about a half dozen regular grade black garbage bags filled and a cut up love seat. Long story short we did the job, got paid a few weeks later and ABT sent the widow and invoice for over $10,000 in five days. Insurance company told ABT to take a hike. Our company has gone in behind two other ABT mess ups and we have been asked to review several invoices from adjusters concerning their billing. Honesty is the best policy, treat people the way you would want to be treated.
Hate to be the odd man out here but Advanced Bio-Treatment [aka ABT] handled the clean-up of a rental property of mine in Clearwater. [truly gross pack-rat thing] I couldn't have been happier with them.
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